Having Trouble Getting the Perfect Fit?
We want your dog to be comfortable and to get the perfect fit for their hip brace. If you need a hand, we’re here to help; don’t hesitate to contact our Customer Care team at 888-253-0777, and we will help answer any of your questions.
Frequently Asked Fitting Questions:
Pet Not Walking with Hip-EEZ® on:
If your pup is hesitant to walk once their dog hip support harness is on, try making a couple of adjustments. Check the strap connecting to the chest harness isn’t too tight. Loosening this strap may make it more comfortable for your pet while keeping the panels in place.
Remember it will take time for your pet to get used to the Hip-EEZ®. Use treats and positive reinforcement to encourage them.
Gap on Top of Pelvis when secure leg panels:
Not every pet’s body type will fit perfectly with the leg panels. Try and secure the Velcro panels over the top of the pelvis tautly. If there is gapping, you can try refastening the panels. The design allows for the panels to Velcro easily together in different positions. A small gap will still allow the product to offer support. Ideally, you want to secure the brace as tightly as possible in a way that is still comfortable for your pet.