SureFit® Guarantee: we guarantee the perfect size, or we’ll pay your return shipping costs if an exchange is needed. That way there’s no doubt your pet will get the perfect fit.
We highly recommend using our SureFit® Calculator as it ensures the perfect custom fit for your pet. It requires a couple measurements, but only so we can provide your pet with the very best experience.
We recognize this takes a few minutes of your time, but those minutes are worth the happiness your pet will experience once they try out their wheelchair for the first time. Our wheelchairs have already helped more than 81,000 other pets. Let’s make that 81,001!
Other companies simply have you select a wheelchair based on weight, but that often results in a poor fit. Why? A 30 lb bulldog has a very different body type from a 30 lb corgi, but those companies will provide both with the same wheelchair.
Over the past 20 years, our pet mobility experts have handled more than 49,000 calls. No matter your question, we've got the answer. Give us a call!
ON ANY ORDER $49 OR MORE
Applied automatically at checkout
Some exclusions apply. Free shipping on orders over $49 will be automatically applied at checkout for delivery within the continental US only. International shipping rates and shipping to Alaska, Hawaii, and Puerto Rico will be calculated based on order’s size, weight, and final destination. Oversized and drop ship products such as: Pet Steps and Pet Ramps are not included.
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Every refurbished Walkin’ Pets product is carefully inspected, cleaned, and repackaged so that when you receive it, it’s ready for your pet. Most refurbished products have been barely out of the box and only have some minor cosmetic imperfections, usually light wear, or scratching.
Yes, all Walkin’ Pets refurbished products ship with everything your dog needs. Every refurbished product has been inspected and tested to look and work like new. Before being listed for sale, each product is cleaned and refurbished to like-new condition and includes new manuals, accessories, and soft goods.
All refurbished sales are final, and our refurbished products are not eligible for return.
Unsure if the size is right? Our Customer Care team is happy to help you. Please call us at 888-253-0777, we’re happy to help answer your questions and make sure you pick the right size for your pet.
If you would like a specific color or size refurbished wheelchair not listed on our website, please call us at 888-253-0777 to check on availability. Need it quickly? All colors and sizes are available in our online store new.
