ON ANY ORDER $49 OR MORE
Applied automatically at checkout
Some exclusions apply. Free shipping on orders over $49 will be automatically applied at checkout for delivery within the continental US only. International shipping rates and shipping to Alaska, Hawaii, and Puerto Rico will be calculated based on order’s size, weight, and final destination. Oversized and drop ship products such as: Refurbished products are not included.
The customer service at Walkin’ Pets is something to bark about! Dedicated, pet-loving customer service representatives truly care. They care about both the people and pets they serve. And they all work hard to help pet owners get what they need to best care for their pets.
Quick response time, useful information, and cheerful service are just some of our customer-service hallmarks. But there are many reasons why customers feel well cared for by Walkin’ Pets customer service reps. Here are the Top 11:
2. Expert Walkin’ Wheels wheelchair staff are ready to help with advice, fitting suggestions, and useful tips.
3. Our veterinary outreach/rescue liaison staff person assists the pet professional community.
4. International and affiliate outreach staff support helps pets around the world!
5. Channel Sales are handled with ease and efficiency.
6. Email your questions! Customer service representatives provide quick and helpful responses.
messages@walkinpets.com
7. Live chat is available on our website during business hours.
8. Text or FaceTime options are available. This allows customers to reach out in whatever way they find most comfortable.
Text: (775) 573-8742
Have an iPhone? FaceTime: (603) 470-0771
9. In-house fittings are done free of charge! Do you live within driving distance from our New Hampshire headquarters? Make an appointment, and come on over!
10. Products in stock, including Walkin’ Wheels dog wheelchairs, are ready to ship same day!
11. We host a Discussion Forum! And we welcome pet lovers into our large Walkin’ Pets social media family. Join our pet-loving community any time!
Facebook Instagram Pinterest YouTube Twitter Google+ LinkedIn
At Walkin’ Pets, the customer comes first! We do everything we can to make your experience stress-free and enjoyable.
We understand how much your pets mean to you. You can count on our customer service department to do everything they can for you and your pets.
Thank you for trusting us to help care for your furry family members!
Meet your Walkin’ Pets customer service reps in this video:
Finally, many Walkin’ Pets staff members had a great time making our very own “TO THE PETS” music video. To see it, go to this blog post.
