Frequently Asked Questions
“CAN I BUY A WALKIN’ WHEELS DOG WHEELCHAIR ON AMAZON?”
You can buy rear wheelchairs on Amazon.com, but our 5 Year Warranty and one-on-one customer service is only available when you purchase directly with Walkin’ Pets.
“CAN MY PET USE HIS/HER REAR LEGS IN THE WHEELCHAIR?"
Absolutely. In fact, we encourage your dog to use his/her rear legs to maintain muscle mass and to get exercise. However, if your dog’s rear legs are paralyzed, using the stirrups will keep their legs from dragging.
“HOW DO I GET MY DOG USED TO THEIR WHEELCHAIR?"
This is a great question. Over the past 20 years, we’ve determined how to best get your dog acquainted with their wheelchair. Just click here.
“CAN MY PET PEE AND POOP IN THE DOG WHEELCHAIR?”
We designed a wheelchair with the goal of allowing your pet to play, exercise, and do their business mess-free.
“CAN MY DOG USE THEIR WALKIN' WHEELS INSIDE THE HOUSE?”
Yes. The Walkin' Wheels is designed to be used both indoors and outside. If your paralyzed pet needs an indoor mobility solution that can be worn for extended periods of time, we recommend the Walkin' Scooter.
“HOW LONG DOES IT TAKE TO SHIP MY DOG’S WHEELCHAIR?”
You want to see your dog playing and living a happier life as soon as possible. That’s why we ship the same day you make your order if your order is placed by 12 PM Eastern Time (11 AM Central / 10 AM Mountain / 9 AM Pacific). Check out the map below to see how quickly you can receive your wheelchair (delivery is typicallybetween 1-5 days, and overnight and international shipping are available).
“CAN I GET WALKIN’ WHEELS IN OTHER COUNTRIES?”
Yes! You can order directly from us, or contact one of our international dealers. Please visit our international dealers page by clicking here.